1. Who we are
MJKT Enterprises Pty Ltd (ABN 82 702 160 325) is a diversified enterprise services company based in Perth, Western Australia. We provide a range of business, administrative and project support services to clients across the Perth metropolitan area and greater Western Australia.
2. The Australian Privacy Principles
We are bound by the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). The APPs govern how organisations collect, use, store and disclose personal information, and give individuals rights to access and correct that information.
3. What personal information we collect
Depending on how you interact with us, we may collect:
- your name and contact details, including your email address, when you submit an enquiry, request a quote or engage our services;
- your business or organisation details, including your role, where relevant to providing our services;
- the content of your messages, enquiries and any documents you choose to send us;
- records of our dealings and correspondence with you, including for the purposes of quoting, invoicing and record-keeping; and
- technical information about your use of our website, such as pages viewed, browser type and general location data.
We do not collect sensitive information (such as health, racial or religious information) unless it is reasonably necessary for one of our functions or activities and you have consented, or the collection is otherwise permitted or required by law.
4. How we collect personal information
We generally collect personal information directly from you, when you:
- complete a form on our website, including our contact or quote request forms;
- send us an email at ceo@mjktpty.site;
- communicate with us in the course of an engagement; or
- interact with our website, which may automatically collect basic usage data.
In some circumstances we may collect personal information about you from a third party, such as a colleague or business associate who engages us on your organisation's behalf. Where this occurs, we will handle that information in accordance with this policy.
5. Why we collect, use and hold personal information
We collect, use and hold personal information so that we can:
- respond to your enquiries and provide you with quotations;
- deliver our enterprise services and manage our client relationships;
- administer billing, invoicing and general business records;
- improve our services, website and client experience; and
- comply with our legal and regulatory obligations, including tax and corporate record-keeping requirements.
We will only use or disclose your personal information for the primary purpose for which it was collected, or for a related purpose that you would reasonably expect. We do not use your personal information for direct marketing without your consent, and you may opt out of any marketing communication at any time by replying to any message we send or emailing ceo@mjktpty.site.
6. Disclosure of personal information
We do not sell, trade or rent your personal information. We may disclose personal information:
- to service providers and contractors who assist us in operating our business (for example, cloud hosting, email or accounting providers), subject to confidentiality obligations;
- to professional advisers, such as our accountants or legal advisers, where reasonably required;
- to government agencies, regulators or law enforcement bodies where required or authorised by law; and
- with your consent, or where otherwise permitted under the APPs.
Some of our service providers may be located outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient handles that information in accordance with the APPs, including through contractual safeguards.
7. Cookies and website analytics
Our website may use cookies and similar technologies to enhance functionality, analyse traffic and improve your experience. Cookies are small files stored on your device. You can configure your browser to refuse cookies or to alert you when cookies are being used; however, some parts of the website may not function fully without them. Aggregated website analytics are used only to understand general usage patterns and do not identify you personally.
8. Security of personal information
We take reasonable steps to protect personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include appropriate technical and organisational measures, restricting access to personal information to personnel who need it, and using reputable service providers. When personal information is no longer required for a permitted purpose, we take reasonable steps to destroy or de-identify it, subject to any legal record-keeping obligations.
9. Access to and correction of your personal information
Under the APPs, you have a right to request access to the personal information we hold about you, and to request corrections where that information is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please email us at ceo@mjktpty.site with sufficient detail to identify the information you are seeking. We will respond within a reasonable period. We may need to verify your identity before releasing information, and in limited circumstances we may decline a request where permitted under the APPs; if so, we will explain the reasons in writing.
10. Complaints and privacy queries
If you have a question about this policy, or you believe we have breached the APPs or the Privacy Act 1988 (Cth), please contact us by email at ceo@mjktpty.site. Please include details of your concern so we can investigate it properly.
We take privacy complaints seriously and will acknowledge your complaint, investigate it fairly and respond within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal obligations. The current version will always be published on this page with the date of the most recent revision. Continued use of our website or services after an update constitutes acceptance of the revised policy.
12. How to contact us
If you have any questions about this Privacy Policy or how MJKT Enterprises Pty Ltd handles your personal information, please contact:
MJKT Enterprises Pty Ltd
ABN 82 702 160 325
Perth, Western Australia
Email: ceo@mjktpty.site